Help Center

Ordering & Shipping

Ordering Options

Orders may be placed online at any time. If you'd like assistance with placing an order please email us through our contact form and we will be glad to help.

Payment Options

For online orders we accept Visa, MasterCard, American Express, and Discover. If using a credit card, you will not be charged until your product(s) has been shipped. For non-credit card team orders please work with your account manager to establish payment type and terms.

Shipping Guidelines

Your order will be built and shipped based on the following schedule:
  • Orders placed Monday - Friday by 4 PM CST will be shipped the same day
  • Orders placed Monday - Friday after 4 PM CST will ship the next non-holiday business day
  • Orders placed on Saturday and Sunday will ship the next non-holiday business day (typically the following Monday)
NOTE: A "business day" is Monday through Friday, with the exception of legal or observed holidays.

Delivery Service Alerts

In the event that severe weather, a natural disaster, or some other uncontrollable event causes a delay of your expedited shipment, shipping refunds are not available.

For updates regarding possible delays affecting delivery services, follow the links below.

Order Tracking

For your peace of mind, we make sure your package is never completely out of reach. Upon shipment of your order, we'll email you tracking information so you can keep an eye on your package as it makes its way to you.

Return Policy

You may return items purchased from us for any reason for a full refund** within sixty (60) days of purchase.

**Applicable return shipping fees may be deducted from your final refund total.

Return Instructions

Please use the Contact Us form to let us know you would like to process a return and we will send full instructions.

Incorrect Items

In the event that we inadvertently shipped you the wrong item we will gladly take the item back and either process a full refund or facilitate an exchange.

In the event that you inadvertently ordered the wrong item our standard refund policy applies.

Pre-Built Pill Packs

How many packs come in a box?

Each box contains 30 identical pill packs for 30 consecutive days of use. 

How many pills are in each pack?

Please see the product description to determine the number and type of pills in each pre-built pack option.

Can I modify a pre-built pack?

While you can't make any changes to a pre-built pill pack, you can use our custom pill pack option to build a pill pack to your exact specifications.

How long will it take to get my packs shipped?

Your order will be built and shipped based on the following schedule:
  • Orders placed Monday - Friday by 4 PM CST will be shipped the same day
  • Orders placed Monday - Friday after 4 PM CST will ship the next non-holiday business day
  • Orders placed on Saturday and Sunday will ship the next non-holiday business day (typically the following Monday)
NOTE: A "business day" is Monday through Friday, with the exception of legal or observed holidays.

Custom Pill Packs

How many packs come in a box?

Each box contains 30 identical pill packs for 30 consecutive days of use. 

How many pills can I put in a pack?

Custom pill packs may be built with a minimum of 1 and a maximum of 8 pills. You may choose any combination of pills from our catalog when designing your custom pill pack.

How much does it cost?

Because there are thousands of possible combinations for you to choose from when building your custom pill packs, there is no set price. As you use our onlie pack builder to create your perfect pack you'll see the price adjust with each item you add or remove. Note that when you add an item the price displayed is for 30-days worth of that item in each of the 30 packs that will be sent in your box.

How long will it take to get my packs shipped?

Your order will be built and shipped based on the following schedule:
  • Orders placed Monday - Friday by 4 PM CST will be shipped the same day
  • Orders placed Monday - Friday after 4 PM CST will ship the next non-holiday business day
  • Orders placed on Saturday and Sunday will ship the next non-holiday business day (typically the following Monday)
NOTE: A "business day" is Monday through Friday, with the exception of legal or observed holidays.

Is there a minimum order quantity requirement?

The minimum order requirement is just one box. Because each box contains 30 pill packs, this single box order is a 1-month supply of your custom pill packs. 

Our Supplements

NSF Certification

All of our products are NSF Certified. NSF is an independent testing and product certification program strictly for dietary supplements that guarantees:
  • What's on the label is in the bottle
  • Product formulation toxicology has been reviewed
  • A contaminant review has been conducted to ensure the product contains no undeclared ingredients or unacceptable levels of contamination

NSF for Sport Certification

In addition to standard NSF certification, all of our products are also Certified NSF for Sport. 

This program helps protect against the adulteration of products and verifies label claims against product contents. NSF screens supplements for 280 substances banned by most major athletic organizations as well as undeclared ingredients including stimulants, narcotics, steroids, diuretics, beta-2-agonists, masking agents and other substances.

The NSF Certified for Sport® is recognized by the NFL, NFL Players Association, MLB, MLB Players Association, PGA, LPGA and Canadian Centre for Ethics in Sports.

Why NSF Certification Matters

NSF’s global Certified for Sport® program helps athletes, dietitians, coaches, and consumers make safer decisions when choosing sports supplements. The Certified for Sport® certification is the only independent third-party certification program recognized by the United States Anti-Doping Agency (USADA), Major League Baseball, the National Hockey League and the Canadian Football League. Certified for Sport® is also recommended by the NFL, NBA, PGA, LPGA, CCES, CPSDA, iNADO, Ironman, NASCAR, Taylor Hooton Foundation and many other organizations seeking to mitigate the risks of contaminated dietary supplements.

FDA & GMP

We only work wih manufacturers who are registered with the FDA and are GMP certified. 

Made in the USA

All of our products are proudly manufactured in the USA where ingredient and quality of manufacturing standards are unlike anywhere else in the world.
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